Terms of service

Last Updated: August 2026

Welcome to HADI LONDON. These Terms of Service govern your access to and use of our website and services. By accessing our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

1. About Us

Website: hadilondon.co.uk

Trading Name: HADI LONDON

Company Name: Hadi London

Registered Address:
Unit 3, 249 Church Road
Mitcham, CR4 3BH
United Kingdom

Contact Email: hadilondononline@gmail.com

2. Use of Our Website

By using this website, you agree to:

Use the website only for lawful purposes.
Provide accurate, current and complete information when placing orders or creating an account.
Not engage in any activity that may damage, disrupt or interfere with the operation of the website.
Not attempt to gain unauthorised access to any part of the website or its systems.

We reserve the right to refuse service, cancel orders, suspend accounts or restrict access where we reasonably believe these terms have been breached.

3. Products and Availability

We make every effort to ensure that product descriptions, specifications, images and pricing are accurate.

However:

Product colours may vary slightly due to monitor and device settings.
Measurements may have minor manufacturing tolerances.
Product availability is subject to stock levels.

If a product becomes unavailable after an order has been placed, we will notify you promptly and issue a full refund where applicable.

4. Pricing and Payment

All prices displayed on our website are in Pounds Sterling (£ GBP).
Prices include VAT where applicable unless otherwise stated.
Payment must be received in full before an order is dispatched.
We reserve the right to correct pricing errors, inaccuracies or omissions at any time.

Accepted payment methods are displayed during checkout.

5. Order Acceptance

Once an order is placed, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

A contract between you and HADI LONDON is formed only when your order has been dispatched.

We reserve the right to refuse or cancel an order for reasons including, but not limited to:

Product unavailability
Payment issues
Pricing errors
Suspected fraudulent activity

6. Shipping and Delivery

Orders are processed and shipped in accordance with our Shipping Policy.

While we aim to meet all estimated delivery times, delays may occasionally occur due to courier services, weather conditions, peak periods or circumstances beyond our reasonable control.

HADI LONDON shall not be liable for delays caused by third-party delivery providers to the extent permitted by applicable law.

7. Returns and Refunds

Our Returns & Refunds Policy forms part of these Terms of Service.

Please refer to our dedicated Returns & Refunds Policy page for information regarding:

Return eligibility
Refund processing
Faulty or damaged products
Consumer rights

8. Consumer Rights

Nothing in these Terms of Service affects your statutory rights under applicable UK consumer protection laws, including the Consumer Rights Act 2015 and applicable Consumer Contracts Regulations.

If goods are faulty, not as described or unfit for purpose, you may be entitled to remedies under UK law.

9. Limitation of Liability

To the fullest extent permitted by law, HADI LONDON shall not be liable for:

Indirect or consequential losses.
Loss of profits, business, data or opportunities.
Website interruptions, technical failures or service outages beyond our reasonable control.

Nothing in these Terms excludes or limits any liability where doing so would be unlawful under UK legislation.

10. Intellectual Property

All website content, including but not limited to:

Text
Product descriptions
Images
Logos
Graphics
Designs

is the property of HADI LONDON or its licensors and is protected by applicable copyright, trademark and other intellectual property laws.

No content may be copied, reproduced, distributed or used without prior written permission, except where permitted by law.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store and process personal information.

12. Changes to These Terms

We reserve the right to amend these Terms of Service from time to time.

Any updates will be published on this page. Where appropriate, we will update the “Last Updated” date or provide any notice required by applicable law.

Your continued use of the website following an update will be subject to the updated Terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms or the use of this website shall be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory consumer rights that apply.